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Susan Combs Texas Comptroller of Public Accounts

For Immediate Release
April 20, 2011

A Second Identity Monitoring Discount Available To Texans Affected by Personal Data Exposure

(AUSTIN) — In an ongoing effort to mitigate the potential damage from an inadvertent exposure of personal data, Texas Comptroller Susan Combs announced that CSIdentity Protector is offering affected individuals one year of fraud-related assistance for $29.95. The service includes credit monitoring, Social Security number protection, Internet surveillance and $10,000 of identity theft insurance and other services.

“We are offering people affected by this regrettable incident another resource they can use to help protect their credit and safeguard their identity,” Combs said. “In addition, as we previously announced, our office has arranged with the Experian credit reporting agency for these individuals to receive a 70 percent discount on one year of credit monitoring to alert them if their information is misused.”

The first step anyone can take, free of charge, is to place a 90-day fraud alert in their credit file. Contact one of the three nationwide credit reporting companies – Experian, Equifax or TransUnion – which will then notify the other two. A fraud alert makes it more difficult for someone else to apply for credit using your name.

Combs’ new website www.TXsafeguard.org contains links to more information about the CSIdentity and Experian offers, plus other useful advice and resources to help guard against identity theft and financial crimes. Information is also available by phone at 1-855-474-2065. The Comptroller's office will continue to look for other ways to assist Texans whose personal information was exposed.

At Combs’ request, two highly-respected information technology consultants have begun an examination of information security policies and procedures within the Comptroller’s office. Thus far, Deloitte Consulting has reviewed Comptroller’s office data and has confirmed that no additional confidential information has been exposed on the agency's public server, other than the originally identified personal data. Gartner Inc. will conduct an information technology security risk assessment for the Comptroller. The assessment is intended to identify opportunities for improvement in the agency’s security and risk management processes and to develop recommendations and a roadmap for the agency moving forward.

“I and other Texans whose personal data was potentially exposed need to feel confident that an incident like this will never happen again,” Combs said. “We will follow our consultants’ advice and do everything in our power to ensure that information entrusted to state government is secure.”